Whistle Blowing Policy
In order to improve the effectiveness of Good Corporate Governance and Anti Fraud Strategy implementation, Bank CTBC Indonesia has a Whistle Blowing Policy whereby the policy is designed to receive and follow up on complaints concerning :
Fraud
Bribery
Gratification
Conflict of Interest
Violation of law;
Actions that could lead to financial or non-financial loss
Violation of Bank’s Policy and/or Procedures
Whistle Blowing Submission
Whistle blowing can be done either by Bank CTBC employee or external parties and must be based on the belief that what is reported represent the facts;
Whistle Blowing can be reported through Email : whistleblowing@ctbcbank.co.id
Delivery of Whistle Blowing should at least contain these following items :
Name of reporter (can be anonymous/initials/alias/not real name)
Phone number or email as a means of contact
Name of suspect along with his/her unit/dept
Place and time of incident
Description of the violation
Impact of losses that will be / have been suffered by the Bank (If knowing)
Supporting documents and/or other evidences (if any)
Any party who report an irregularity in good faith and in compliance with the provisions of this policy, shall be protected in accordance with the Bank’s prevailing rules and regulations.