Whistle Blowing Policy

Whistle Blowing Policy


In order to improve the effectiveness of Good Corporate Governance and Anti Fraud Strategy implementation, Bank CTBC Indonesia has a Whistle Blowing Policy whereby the policy is designed to receive and follow up on complaints concerning :

  • Fraud

  • Bribery

  • Gratification

  • Conflict of Interest

  • Violation of law;

  • Actions that could lead to financial or non-financial loss

  • Violation of Bank’s Policy and/or Procedures

Whistle Blowing Submission


  • Whistle blowing can be done either by Bank CTBC employee or external parties and must be based on the belief that what is reported represent the facts;

  • Delivery of Whistle Blowing should at least contain these following items :

    • Name of reporter (can be anonymous/initials/alias/not real name)

    • Phone number or email as a means of contact

    • Name of suspect along with his/her unit/dept

    • Place and time of incident

    • Description of the violation

    • Impact of losses that will be / have been suffered by the Bank (If knowing)

    • Supporting documents and/or other evidences (if any)

Any party who report an irregularity in good faith and in compliance with the provisions of this policy, shall be protected in accordance with the Bank’s prevailing rules and regulations.