History

Principal Approval for establishment of PT Bank Chinatrust Tamara as a joint venture bank was granted by Ministry of Finance of Republic Indonesia with Decree No. S-913/MK.17/1996 dated August 14, 1996.

PT Bank Chinatrust Tamara commenced operation after obtained Business License decree from Ministry of Finance of Republic Indonesia No. 160/KMK.017/1997 dated April 4, 1997.

The opening of 2 (two) Branch offices in Surabaya and Bandung based on approval letter from Bank Indonesia No. 2/145/DPIP/Prz dated March 6, 2000.

• Chinatrust Commercial Bank increased its ownership from 85% to 99%.

• Name changing of PT Bank Chinatrust Tamara to PT Bank Chinatrust Indonesia based on approval letter from Senior Governor Deputy of Bank Indonesia Decree No. 3/5/KEP.DGS/2001 dated April 5, 2001.

• The opening of Sub-Branch in Cikarang, West Java based on Bank Indonesia’s approval letter No. 3/699/DPIP/Prz dated November 30, 2001

The opening of 2 (two) Sub-Branches in Karawaci, Tangerang (Approval Letter from Bank Indonesia No.4/559/DPIP/Prz dated October 9, 2002) and Kelapa Gading, Jakarta (Approval Letter from Bank Indonesia No.4/723/DPIP/Prz dated December 17, 2002)

The opening of Sub-Branch in Mangga Dua, Jakarta based on Approval Letter from Bank Indonesia No. 5/739/DPIP/Prz dated December 11, 2003.

Government of Indonesia’s appointment regarding the financing of Indonesia Overseas Worker (IOW) to Taiwan.

The usage of new corporate identity and logo – ‘We are Family’.

• The launching of “Salary Loan” consumer lending product.

• Renovation and relocation of Kelapa Gading, Jakarta Sub-Branch to support and develop Wealth Management business.

The launching of “Factory and Sanitarium Workers Financing” – financing product for Indonesian Overseas Worker (IOW).

• The launching of “Public Personal Loan” – unsecured loan product; “Family Trust”- bancassurance product as cooperation with PT Asuransi Allianz Life Indonesia and Safe Deposit Box service.

• Remodeling of Mangga Dua, Jakarta Sub-Branch to support and develop Wealth Management business.

• The opening of 2 (two) Sub-Branch offices in Dago, Bandung (Approval Letter from Bank Indonesia No.11/93/DPB2/TPB2/Bd dated October 30, 2009) and Pluit, Jakarta (Approval Letter from Bank Indonesia No

• The opening of Non-Operational Functional office in Plaza Kaha Building, Jakarta based on Approval Letter from Bank Indonesia No. 11/93/DPB2/TPN2-7 dated June 16, 2009.

• The opening of Sub-Branch in Darmo, Surabaya based on Approval Letter from Bank Indonesia No. 12/17/DPIP/Prz/Sb dated March 22, 2010.

• MoU signing with PT Asuransi Jiwa Manulife Indonesia to provide the best service and risk protection for customers.

• Relocation of Bandung Branch to improve and develop Retail Banking Business.

• The launching of 2 (two) loan products – ‘Durable Goods Installment Loan’ and ‘Mortgage Loan’; and e-BCI Internet Banking for corporate customers.

• The opening of Sub-Branch in Puri Kencana, Jakarta based on Approval Letter from Bank Indonesia No. 13/74/DPIP/Prz dated February 2, 2011.

• Implementation of ‘Finacle’ Core Banking System.

• The launching of Chinatrust ATM/Debit Card – cooperation with PT Rintis Sejahtera for ATM Prima and Prima Debit networks.

• The opening of Non-Operational Functional office in Semarang, Central Java based on Approval Letter from Bank Indonesia No. 14/18/DPIP/Prz/Sm dated February 24, 2012.

• The launching of ‘Provesta Optimum’ – unit link based bancassurance product, cooperation with PT Asuransi Jiwa Generali Indonesia.

• The name changing of PT Bank Chinatrust Indonesia to PT Bank CTBC Indonesia based on approval Decree from Governor of Bank Indonesia No. 15/98A/KEP.GBI/2013 dated September 27, 2013

• The Name of PT Bank Chinatrust Indonesia changed to PT Bank CTBC Indonesia after obtained approval from Governor of Bank Indonesia Decree No. 15/98A/KEP.GBI/2013 dated September 27, 2013

• The launching of ‘Tabungan Bambu’ – saving account product, cooperation with Yayasan Buddha Tzu Chi Indonesia.

• The launching of 4 (four) bancassurance products, cooperation with PT ACE Life Assurance, these are ACE Medic Link, ACE Trust Link, ACE Protec+ and ACE Protek Siaga.

• The launching of ‘Prime Value’ – unit link based bancassurance product, cooperation with PT Commonwealth Life.

• The launching of ‘Pay+’ – payroll solution in terms of financial transaction service created to cater the needs of enterprise/ corporate customer segment.

• The launching of ‘CTBC Internet Banking’ - internet banking service facility for individual customers.

• Development of special retail banking business unit to cater the needs of special credit products and services for the Small and Medium Enterprise (SME) market segment.

• The opening of Non-operational Functional office in Semarang city, Central Java based on Financial Service Authority’s (OJK) approval letter No. S-315/KR.41/2014 dated October 22, 2014.

• The settlement of sales and marketing team in Pluit Jakarta Sub-Branch, especially to support the expansion and development of special credit products and services for the Small and Medium Enterprise (SME) market segment

• The launching of "CTBC Bill Payment" through CTBC ATM,service facility for routine bill payment (electricity, water, Telkom phone, internet, paid TV), public mass train ticket buying and voucher buying, October 2015

• The enchancement of "CTBC Internet Banking",internet banking service facility for corporate customers, namely CTBC e- Corp.

• The launching of mobile banking services as the development of technology-based banking transaction facility [digital banking] in March 2016

• The settlement of sales and marketing team in Pluit akarta Sub-Branches of Kelapa Gading and Puri Kencana especially to support the expansion and development of special credit products and services for the Small and Medium Enterprise (SME) market segment in April and September 2016.

• The launch of 11 [eleven] mutual funds products for customers in August 2016 these wealth management products development is a cooperation between PT Bank CTBC Indonesia with PT BNI Asset Management, PT Eastspring Investments Indonesia and PT Batavia Prosperindo Aset Manajemen.

• The launching of ‘ProteksiKu and ProteksiKu Tetap’ reference model of bancassurance products as a collaboration between PT Bank CTBC Indonesia and PT Zurich Topas Life in October 2016. These are protection products of credit facilities for the Small and Medium Enterprise (SME) market segment.

• Signing ceremony with The Nature Conservancy Indonesia in December 2016 for the development of ‘Tabungan Alamku’. It is a savings product with main benefit feature for customer to join the donation for nature conservation activity.

20th Anniversary PT Bank CTBC Indonesia

• March 2018: Company joined the National Payment Gateway [Gerbang Pembayaran Nasional, GPN] network. It is the enhancement of technology-based banking transaction facility [digital banking] so that it broadens entire national ATM/Debit networks throughout Indonesia, including PRIMA and ALTO networks.

• August 2018: The signing of Memorandum of Understanding [MOU] with the Directorate General of Indonesia Home Ministry’s Population and Civil Registration (Dukcapil) on the utilization of Civil Number, Civil Data, and Electronic Identity Card [e-ID].

• September 2018: The launch of two new bancassurance products, Q Life Legacy and Q Protection. These are wealth management products, cooperation between PT Bank CTBC Indonesia with PT Asuransi Jiwa Sequis Financial.

Cooperation with :

• PT Star Mercato Capitale ( tanamduit) for SBN/SBSN

• PT Mandiri Manajemen Investasi for Mutual Funds Product

• Adding wealth management transaction access system to strengthen the infrastructure and improve the overall service quality from investment product buying up to timely investment portfolios monitoring.

• The launching of secondary government bonds. This is an addition to wealth management product variation in the form of retail bonds which were offered by company since last 2019.

• The signing of a new collaboration between PT Bank CTBC Indonesia and PT Asuransi Allianz Life Indonesia by launching 2 new unit link products, namely Allianz Wealthlink Preferred Life and Allianz Assetlink Maxima to meet customer needs in providing life protection accompanied by investment.

• The launch of two new bancassurance products, rider products (additional insurance), namely Q Payor Rider and Q Hospital Rider. The two products are the result of collaboration between PT Bank CTBC Indonesia and PT Asuransi Jiwa Sequis Financial and will complement the variety of wealth management products offered by the company.

• The launch of 6 new mutual fund products with 2 partner Investment Manager and will complement the variety of wealth management products offered by the company, which is :

  • PT Eastspring Investments Indonesia, namely :

    • Eastspring Investment Yield Discovery

    • Eastspring Syariah Equity Islamic Asia Pasific USD

    • Eastspring Syariah Greater China Equity

  • PT BNI Asset Management, namely :

    • BNI AM Pendapatan Tetap Makara Investasi

    • BNI AM ITB Harmoni

    • BNI AM Indeks IDX30

• The launch of Secondary Bonds with USD denomination as a wealth management products variety offered by the company.

• The launching of Digital Lending Web AIP platform, a web-based electronic application form for Public Loan (Dana Cinta), which can provide Approval in Principle within 60 seconds.

• The launching of authorization for transactions in Corporate Internet Banking, namely the CTBC Mobile Security Token (CMOST) in the form of an application which can be downloaded on the user's cellphone on October 1, 2021

• The launching of Bulk Bill Payment PLN. This product is needed for customers who have many business locations whose electricity bills must be paid every month.

• The first ever Channeling collaboration between PT Bank CTBC Indonesia with PT Akulaku Finance Indonesia on 8th February 2022. This collaboration will give customers bigger chance and easier proses for loan requests.

• Cooperation with PT Manulife Asset Management Indonesia which will complement the variety of wealth management products offered by the company, and the launch of seven new mutual fund products as a result of cooperation with PT Manulife Asset Management Indonesia.

  • PT Manulife Aset Manajemen Indonesia , namely :

    • Manulife Dana Saham Kelas A

    • Manulife Greater Indonesia Fund

    • Manulife Saham Syariah Asia Pasific Dollar AS

    • Manulife USD Fixed Income

    • Manulife Saham SMC Plus

    • Manulife Pendapatan Bulanan II

    • Manulife Saham Syariah Global Deviden Dollar AS Kelas A3

• The launch of 6 new mutual fund products with 2 partner Investment Manager and will complement the variety of wealth management products offered by the company,  which is :

  • PT Batavia Prosperindo Aset Manajemen, namely :

    • Batavia Dana Likuid

    • Batavia Disruptive Equity

    • Batavia Global ESG Syariah Equity USD

    • Batavia Teknologi Syariah Equity USD

  • PT Eastspring Investments Indonesia, namely :

    • Eastspring Investments Cash Reserve

    • Eastspring Syariah Fixed Income USD

• The launch of traditional insurance products called Provesta Prime 110, collaboration between PT. Bank CTBC Indonesia and PT. Asuransi Jiwa Generali Indonesia, which will complement the variety of wealth management product, especially Bancassurance, offered by the company.

• The signing of a new collaboration between PT Bank CTBC Indonesia and PT Avrist Assurance by launching an endowment combination insurance, called Ultimate Protection Endowment Dollar to meet customer needs in providing life protection with return coupon payment every 6 months during the term of the policy contract

• The launch of new traditional bancassurance products, called Q Critical Care Plus, collaboration between PT. Bank CTBC Indonesia and PT. Asuransi Jiwa Sequis Financial, which will complement the variety of wealth management product, especially Bancassurance, offered by the company.

• Bank CTBC Indonesia launched a new interbank transfer service (BI-Fast) to complement interbank money transfer facilities. This service can be used by all customers through tellers at CTBC Bank branches and CTBC Mobile Banking branch offices for more efficient, fast (real-time) fund transfers and can be accessed anytime and anywhere.

• Bank CTBC Indonesia launched a Virtual Account Product on 1 December  2022, which is a digital payment method through an account created virtually for each customer. To make payments, customers will be referred to their respective Virtual Accounts which consist of a unique customer ID number.

• Bank CTBC Indonesia launched a Supply Chain Financing (Payables Finance) product, a scheme available through a buyer-led program, which seller(s) in the buyer’s supply chain are able to access finance for their receivables. This technique provides a seller with option of receiving the discounted value of receivables prior to their invoice actual due date. In this case, the payment obligation of the buyer remains at the due date of the invoice. Chain Payable Financing was launched virtually on March 8, 2022

• Bank CTBC Indonesia launched a Letter of Credit (L/C) product in Chinese Yuan (CNY) on 27 February 2023.

  Bank CTBC Indonesia has issued L/C in IDR, USD, EUR, JPY & SGD and is currently able to issue L/C in CNY, considering that CNY is listed as the 4th most used currency in Trade Finance Global and Indonesia have high import volumes from China. Apart from that, it is hoped that it can meet customer needs because there are several requirements from exporters to carry out transactions in CNY currency.

• Bank CTBC Indonesia launched the "ViCA - Virtual CTBC Assistant" application on February 28 2023.

  • ViCA  is a virtual assistant application from Bank CTBC Indonesia which uses Artificial Intelligence (AI) and Natural Language Processing (NLP) technology and is still supported by special agents who serving and providing solutions for customer banking transactions.

• Bank CTBC Indonesia launched Trade Finance Application Form - Fillable PDF on 16 June 2023.

  • One solution for customers is to submit trade finance transaction instructions to the Bank in PDF format, for convenience, speed and time and cost efficiency in transactions.

• Bank CTBC Indonesia launched a Bulk Bill Payment Product for Regional Drinking Water Company (PDAM) bills on September 27 2023

  • Bulk Bill Payment Product for PDAM bills is a water bill payment service for corporate customers who have many payment points with different PDAMs.

• Bank CTBC Indonesia launched a Cash Sweep and Standing Instruction Product on 6 December 2023.

  • Cash Sweep is a service provided to customer to carry out fund transfer transaction between CTBC account (overbooking) on a certain date or during a certain period. By using Cash Sweep it can help customer to optimize account balances and potential income from current account services, control funds in the account and time efficiency

  • Standing Instruction is a service provided to customer to carry out transaction on a certain effective date. By using Standing Instruction it can help customer to reduce need to make periodic manual transfers, control the transfer of funds which is carried out regularly and time efficiency.

• Bank CTBC Indonesia Corporate Internet Banking (CTBC e-Corp) launched a transaction feature in EURO currency on December 20 2023.

  • The addition of this feature is to meet customer payment transaction needs and currency conversions in EURO, other than IDR and USD via the CTBC e-Corp application.

• The launch of 3 (three) new mutual fund products, BNI AM Index Growth30, BNI AM Index High Dividen 20 and BNI AM Sri Kehati. The three products are the result of collaboration between PT Bank CTBC Indonesia and PT BNI Asset Management and will complement the variety of wealth management products offered by the company.

• PT Bank CTBC Indonesia collaborating with PT Asuransi Allianz Life Indonesia launched two units link products, which are Allianz Wealthlink Protection Life and Allianz Assetlink Optima, following the adjustment towards the new SEOJK PAYDI, which was SEOJK No.5/SEOJK.05/2022.

  The launch of two traditional products as the collaboration with PT Asuransi Allianz Life Indonesia, which are Allianz Life Secure PINTAR, an endowment insurance with 10 years protection period, and Allianz Life LegacyPro, a traditional life insurance with protection period up to 100 years old.